Frequently Asked Questions
We keep it simple, cher. Here’s everything you need to know before hittin’ that checkout button.
📏 What size should I order?
Our tees and sweatshirts run true to size, but every shirt is made just for you, so it’s worth 30 seconds to get it right. Check our Size Charts for exact measurements on both. Between sizes, or like a little room to laissez le bon temps rouler? Size up.
👕 What kind of shirt am I getting?
Our tees are the Gildan Softstyle® 64000 — buttery-soft, lightweight cotton built for Louisiana heat. Our sweatshirts are the Gildan Heavy Blend® 18000, a cozy medium-heavy crewneck. Both printed right here in the USA.
🚚 How long until I get my order?
Nothing’s sitting on a shelf — every shirt is printed just for you after you order, then shipped from the USA. Most orders arrive in 8 to 10 business days from your order date. You’ll get a tracking number by email the second it ships.
🎄 When do I need to order for Christmas?
Order by Thursday, December 10 and your shirt arrives before Christmas. Every shirt is printed just for you after you order, so that date is firm. Ordering later than that? An e-gift card arrives by email the minute you buy it.
📍 I thought y'all were in Louisiana — why is my shirt shipping from Texas (or California, or wherever)?
We are Louisiana born and based in Gonzales, promise. Here's the honest truth: your shirt is printed fresh, just for you, by our production partner, and they run print facilities in several spots around the country. Your order gets made and shipped from whichever one handles it, so the return label might say Texas, California, Virginia, wherever. We don't sit on a warehouse full of every design in every size (that's how the big guys end up with piles of leftover stock nobody wanted), so we print on demand instead. Same Louisiana brand, same design made just for you, printed right here in the USA.
🔁 Do you accept returns or exchanges?
We take exchanges, for store credit. Any shirt can be exchanged for any reason, whether it's the size, the color or the design. We don't give cash refunds, because every shirt is printed just for its order, so we can't restock it or resell it. That's how we get to make small designs just for Louisiana people.
Please check your size before you order. Take a shirt you already own that fits you well, lay it flat, and measure the chest and the length. Then compare those to our Size Chart and pick the size that matches.
To exchange a shirt, email support@laissezfairewear.com with your name, order number and email address, and we'll reply with where to send it. You must email us within 30 days of delivery. Holiday gifts bought on or after November 1 can be exchanged until January 15. The shirt needs to come back unworn, and you pay the postage to send it. Once we receive it, we'll issue your store credit and tell you how to use it for the right one. One exchange per shirt. If a shirt arrives damaged, misprinted or wrong, that's on us: email us within 30 days of delivery and we'll make it right.
🎁 Can I send one as a gift?
Absolutely, and half our people do. Ship it straight to whoever it’s for. Not sure which design they’d pick? A Laissez Faire Wear gift card lets them choose their own, and it lands in their inbox ready to go — perfect for the Louisiana lover who’s picky, cher. And if a design you love sells out or goes seasonal, get on our email list, that’s where restocks and new drops land first.
🧼 How should I wash my shirt?
Turn your shirt inside out before washing. Machine wash cold with like colors, and tumble dry low or hang dry. Skip the bleach and high heat to keep your print lookin’ fresh for years.
🎨 Can you do custom designs?
We sure can. Got a Louisiana idea rattlin’ around in your head? Email us at support@laissezfairewear.com and tell us what you’re thinkin’, and we’ll see what we can cook up.
👚 Do you offer other shirt styles (v-neck, ladies cut, tanks)?
Our lineup is unisex tees and sweatshirts, but we can special-order other styles — v-necks, ladies cut, tanks, and more — with just about any of our designs on ’em. Email us at support@laissezfairewear.com with the style and design you want, and we’ll get you sorted.
❓Still need help?
Send us a message anytime at support@laissezfairewear.com — we’re real Louisiana people and we’re happy to help.